Hotel AlpinaRos

Franz was absolutely outstanding in his customer service. He gave me great advice and answered all of my hundreds of questions happily. I arrived late and missed the spa so he ensured that I could go in the next day(although I was only staying one night), as it is only open 2-8pm. I really appreciated that as the spa was part of the reason why I booked this hotel. Thank you Franz for being so helpful! You're a star! I hope your manager recognises you for being so good at your job. Also, the hotel is stunningly beautiful. The views are impeccable. My balcony had the best view and so did the breakfast room. The breakfast was the best I've ever experienced. They had EVERYTHING! I travel a lot and honestly, just amazing! My room was comfy, lovely and clean, bathroom had a lovely shower and again, the view! Comfy bed. Spa jacuzzi and sauna were so relaxing. I stored my luggage through the day and it was kept safe and I was also given a bus pass to visit the lake. Wonderful thought. Thanks for one of the best stays I've ever had! I will definitely be back and recommending you to everyone I know.✨✨✨

Memorable stay. Beautiful location, character and ambiance of hotel is like a postcard, Franz greeted my daughter and I with an enthusiastic and informative welcome. The morning staff made sure we had a fulfilling day in Berchtesgaden to make the most of our short stay. They gave us so much of their time - and taste of gluhwein - after all, it was the Christmas season. Would love to return for a longer stay.

The staff were all amazingly helpful and courteous. We loved the location for its closeness to the Berchtesgaden HBF station and the main shopping/dining area. Although, there is one steep incline to get to hotel and one to get to the main dining and shopping area. If we had mobility issues it may have been difficult getting around. The guest pass that gave us discounts at certain places and free bus rides to further attractions was a nice surprise. I believe it is included with all rooms. The rooms are rustic, cottage type but the lounge and breakfast area seemed newly updated. We had a lovely view from our first floor room patio/balcony. They just added a pool too!

Hotel was fine. We had a large 2-bedroom apartment style room. Seemed a little old but had everything we needed. No fridge and TV only gets about 10 channels. The breakfast in the morning was very good. Also, location was good being just five minute walk from a bunch of restaurants and shops and close to the road that takes you to Eagle’s nest or the salt mines.

We drove to this hotel, and parking was quite convenient, located right next to the main entrance and the side entrance. The hotel itself has a long history, which adds to its charm. When we stepped out from the hotel onto the street, we were amazed by the stunning scenery. In my home country, charming small towns are quite common, but the combination of snow, history, and culture made this town truly unique. We spent Christmas Eve here, and it was an unforgettable and wonderful experience.